Moorland Care is a boiler care package, similar to an extended warranty. It is available on selected boilers once the initial manufacturers’ warranty period has lapsed, giving you additional peace of mind. As part of the package, we also offer free call-outs on boiler breakdowns. Contact us for prices, or to arrange an initial safety inspection.
What Is Included/Covered?
- A full service of your central heating boiler.
- The central heating boiler and the internal components.
- Faults that are specific to the central heating boiler.
Initial Safety Inspection
If you choose Moorland Care, a Moorland Heating Ltd Engineer will visit your property to complete an initial safety inspection. The purpose of this visit is to confirm that your boiler is suitable for this boiler care scheme.
Aftercare is extremely important to us, as is taking care of our customers and their needs. As part of this, we pride ourselves in being transparent. You can see the list of any exclusions below:
- Hot water cylinders and storage tanks.
- Unvented hot water cylinders and ancillary components.
- All flow and return pipe work from, and to the boiler.
- All gas supply pipe work.
- External/internal time and temperature controls.
- External central heating circulation pumps.
- All external central heating system components that are not part of the central heating boiler.
- Radiators and towel warmers (and associated valves).
- Descaling and any work arising from hard water scale deposits or damage caused by aggressive water or sludge resulting from corrosion.
- Re-pressurising of any sealed systems.
- All type of showers.
- Faults caused by all weather conditions including freezing.
- Frozen condensate traps and pipe work.
- Frozen boilers, radiators, heating system pipe work and system components.
- Unblocking drains, soak-aways, outflow pipes, mains connections.
- Third party damage.
- Decorative parts which do not affect how the system operates.
- Repair of boiler if deemed beyond economical repair.
- Replacement of boiler.
Moorland Heating Ltd. are long-established, Plymouth-based, high-quality domestic heating & gasworks specialists & plumbers serving Plymouth, Devon & Cornwall.
Moorland Heating Ltd.
Unit 8 Joshua Park
Bell Close, Plympton
Plymouth, PL7 4FF